At Eflorist, we understand that sometimes the recipient may not be home when the flowers are delivered. In this article, we'll explain our process for such situations and how we ensure successful delivery, even when no one is available to receive the bouquet.
Leaving with a Neighbour or in a Safe Place:
Our dedicated florists and couriers will make every effort to deliver the flowers directly to the recipient. In cases where the recipient is not home, they will try to leave the bouquet with a neighbour or in a safe and secure location at the delivery address. This ensures that the flowers can still be enjoyed, even if the recipient is not present at the time of delivery.
Return and Alternative Delivery:
If there is no safe place available to leave the flowers, the bouquet will be taken back to the shop or courier depot. From there, it will be re-delivered on an alternative date. It's important to note that while we make every effort to maintain the freshness of the flowers, we cannot guarantee their freshness in such cases.
At Eflorist, we strive to ensure the successful delivery of your bouquet, even if the recipient is not home. Our dedicated florists and couriers will attempt to leave the flowers with a neighbour or in a safe place. If these options are not feasible, the bouquet will be returned to the shop or depot for re-delivery on an alternative date. While we cannot guarantee the freshness of the flowers in such instances, we are committed to providing the best possible delivery experience. Your satisfaction is our priority, and we appreciate your understanding and cooperation in these situations.